All4Aid

OPEN POSITION: COUNTRY MANAGER – GREECE

Position:               Country Manager – Greece.
Location:              Lesvos, Greece.
Salary:                   Self-funded Role.
Responds to:       Chief Operating Officer.
Work Pattern:     40 hours per week, Monday to Friday.
Start Date:           As soon as possible.

INTRODUCTION

All4Aid is a registered, Christian nonprofit organisation with a mandate to work with and in support of displaced people. Our vision is “displaced people attaining life in all its fullness” (John 10:10b). Although our central office is located in Frankfurt, Germany, currently most of our work is based on the islands of Lesvos, Greece and Cyprus – two entry points for refugees entering Europe.

PURPOSE OF THE ROLE

The Post-Holder will be in charge of heading the operations of All4Aid Greece and acting as All4Aid’s main representative on Lesvos, Greece. 

The Post-Holder will lead and support the implementation of processes and strategies to develop All4Aid’s operations and optimize our impact on Lesvos. These may be related to the general operations or any of the specific programmes we run on Lesvos (All4Women, Living Timber, the Food Pantry and the Clothing Shop). The Post-Holder position will be to ensure that programmes run in line with professional and humanitarian standards, maintain a transformational development focus, and are in alignment with All4Aid’s vision and values. 

Possessing strong leadership skills and being an excellent team player, delegator and encourager, the Post-Holder will support the Programme Coordinators in the effective supervision of ca. 15 people serving under their authority. Among them, international long-term volunteers, short-term volunteers, locally hired employees and community volunteers (refugees) who serve full time shower operators, laundry operators, shop attendants, translators, etc. The Post-Holder will also directly supervise the work of the Lesvos Operations Assistant in relation to daily administrative tasks, such as ordering supplies, appointments scheduling, communication with Greek parties and facilities management. 

For the successful performance of the role, the Post-Holder will bring knowledge and experience in the non-profit and/or social sector and, preferably, a good understanding of it being applied in high stress and multicultural context, especially among displaced people.

KEY RESPONSIBILITIES

All4Aid Programme Support Area: Administration 

a) Offer support in leading All4Aid globally and help shape its future: 

• Participate in the annual strategic planning (evaluation of ministry performance; review of mission, vision, and core values; development of key objectives and strategies; etc.); 
• Support the review, creation and development of policies and procedures;
• Help develop ways to measure impact and support the development of reports;
• Support the conduction of feasibility studies and the development of expansion plans;
• Offer support in other areas of expertise and interest (Education);
• Participate in other ministry activities that may be possible depending on the time available, and subject to agreement with the Chief Operating Officer.

b) Lead the personnel and manage the operations in Lesvos, Greece: 

• Oversee local personnel, collaborating on the creation of job descriptions as well as in the hiring processes, repositioning, transition and dismissal of personnel; 
• Offer direction, encouragement and supervision to the Programme Coordinators, ensuring that each programme is aligned with All4Aid’s vision; 
• Support the Programme Coordinators to ensure direction, encouragement and supervision to staff and volunteers for whom they are responsible; 
• Help to design and implement processes and strategies to develop and optimise All4Aid’s operations and programmes in Lesvos, Greece; 
• Support the All4Aid Managing Directors to determine the budget needs for the operations on Lesvos, Greece; 
• Facilitate and supervise the compliance with all necessary reporting (e.g.: financial, operational, etc.); 
• Keep lines of communication with other local NGOs about the needs of refugees and the opportunities for partnerships; 
• Help manage the finances; supporting the development of a budget, overseeing the petty cash, performing bank transactions, ensuring the timely payment of invoices; 
• Work in cooperation with local accounting services to provide all necessary information/statements to support an accurate reflection of financial status; 
• Serve as liaison with local partners, Camp Management and the UNHCR Lesvos.

PERSON SPECIFICATION

Desired characteristics and experience: 

a) An undergraduate degree in a relevant subject combined with two years of experience serving in holistic ministry among displaced people and/or among other people living in contexts of trauma, poverty and/or vulnerability; 

b) Able to motivate and equip staff and volunteers to reach their full potential by helping them to identify, develop and utilise their gifts and abilities; 

c) Working knowledge of Google WorkSpace, as well as knowledge of the best practices in programme design, methodology, monitoring and evaluation; 

d) Passionate about holistic ministry among displaced people and/or those living in contexts of extreme poverty and vulnerability; 

e) Culturally sensitive (adaptable, interested in and sensitive to other cultures, aware of cultural differences and similarities between people without assigning them values); 

f) A committed Christian in sympathy with the ethos of All4Aid as a nonprofit organisation founded on the principles of the Christian Faith; 

g) Open minded and passionate to embrace a multicultural organisational culture; h) Flexible, creative, with excellent attention to detail; 

i) Fluent English speaker (advanced proficiency level); 

j) In agreement with All4Aid’s vision, mission, values, code of conduct and policies;

k) Possessing initiative and ability to work independently; 

l) Reliable, professional, resourceful, team oriented;

m) Experience working in the coordination of projects and/or the coordination of  teams in a nonprofit organisation or mission organisation; 

n) Relevant experience working in cross cultural / multicultural contexts; 

o) Minimum two (2) years of commitment; 

p) European driver’s license.

APPLICATION PROCESS

If you are interested in this position, please click on the button below to apply. During the online application process you will be required to:

OPEN POSITIONS APPLICATION FORM